Empathetic

“Leadership can be so focused on rallying people around a new goal that they don’t give people space to process, or a chance to ask questions and voice concerns,” explains Liz Fosslien, a bestselling au­thor, illustrator, and head of communications and content at Humu, a hu­man resources company. “But there are these linger­ing consequences because people are exhausted.”

In fact, 42% of global workers reported feeling burnout in winter 2022, according to a survey from Future Forum—a 2% increase from the previous quarter and the highest since the survey began in May 2021. But that doesn’t have to be the case for your team.

Creating space for open and honest conversations—whether in person or virtual—is just one way managers can help employees process change, while also setting the team up for future suc­cess. Quick and empathetic action is vital to ensure high performers aren’t tempted to search for em­ployment elsewhere.