Context of Proceed
Ahmed could tell his team was on edge. Recent layoffs in the industry and poor company performance had his people worried about job security. But he was most concerned about Melia, one of his direct reports. She had been taking more sick days than usual, and when she was in the office, she seemed distracted. In meetings, she lacked focus. Once a high-performing, enthusiastic col-league, she now seemed low-energy, and her productivity was suffering. Offhand remarks from other team members suggested she was struggling with eldercare for her ailing mother. One day, Ahmed found Melia weeping in an empty conference room. He apologized awkwardly and retreated to his desk, unsure of how to proceed.
–Harvard Business Review